Shipping & Delivery Policy

American Excavators

Effective Date: April 1, 2024

Thank you for visiting and shopping with American Excavators. This Shipping & Delivery Policy explains the terms and conditions related to order processing, shipping, and delivery.

1. Order Processing Time

All orders are processed within 3–7 business days.

Orders are not shipped or delivered on weekends or public holidays.

During high order volumes, processing times may be slightly delayed. If a significant delay occurs, we will contact you via email or phone.

Shipping & Delivery Policy

Thank you for visiting and shopping with American Excavators. This Shipping & Delivery Policy explains the terms and conditions related to order processing, shipping, and delivery.

1. Order Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped or delivered on weekends or public holidays.

During high order volumes, processing may take additional time. If there is a significant delay, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

We are pleased to offer free shipping on all orders.

Estimated delivery time:

• Transit Time: 7 – 21 business days

Delivery times may vary due to weather conditions, holidays, or carrier delays.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

Tracking information will become active within 24 hours.

4. Customs, Duties & Taxes

American Excavators is not responsible for any customs duties, import taxes, or additional charges applied to your order.

All such fees are the responsibility of the customer.

5. Damages & Lost Packages

American Excavators is not liable for any products that are lost or damaged during shipping.

If your order arrives damaged, please:

• Contact the shipping carrier immediately
• File a claim with the carrier
• Keep all packaging materials and damaged goods for inspection
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  6. International Shipping

  At this time, we only ship within the United States.

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• 7. Contact Information

  If you have any questions about this Shipping & Delivery Policy, please contact us:

  Email: theusaexcavator@gmail.com
  Phone: +1 (409) 934-5262
  WhatsApp: +1 (938) 209-0356

  Warehouse Address:
  1204 Carob Way
  Montebello, CA 90640
  United States